Privacy Policy

1.Personal Information We Collect

The information we collect from customers includes:

• Name, address, phone number, mobile phone number, email address, age, gender
• Other minimum information necessary for service provision

* Providing this information is voluntary and does not impede your right to refuse.

2.Purpose of Use

We use the collected personal information for the following purposes:

• Communication regarding transactions and product delivery
• Reference materials for pet counseling and service provision
• After-sales follow-up after transaction completion
• Providing useful information about products and services
• Statistical data (used as attribute data that does not identify individuals)
• Other purposes for which prior consent has been obtained

3.Information Management

• We implement password protection and locked storage for both electronic and paper media to prevent information leaks.
• We set retention periods for each type of information and dispose of unnecessary information in a non-recoverable manner.

4.Third-Party Disclosure

• We provide necessary information to shipping contractors for product delivery.
• We disclose information within the necessary scope to contractors with whom we have business consignment agreements.
• When disclosure is requested by public institutions based on laws, we will disclose after confirming legitimacy.

5.Disclosure, Correction, and Deletion Requests

When customers request disclosure, correction, or deletion of their personal information, we will respond appropriately and promptly after identity verification.

6.Legal Compliance

For matters not stated in this policy, we will respond appropriately in accordance with the Personal Information Protection Law and other related laws.